GENERAL TERMS AND CONDITIONS OF PURCHASE

  • The organisation does not guarantee the authenticity of the ticket if it has not been purchased at the official points of sale.
  • Once the ticket has been purchased, no changes or refunds will be allowed.
  • Tickets will not be refunded in the event of loss, damage, theft or destruction.
  • Tickets purchased at a discounted or special rate must be presented with proof of entitlement by means of a supporting document at the entrance to the venue. If the corresponding justification is not provided, they will not be valid.
  • Admission is conditional upon the availability of a full entry in good condition.
  • The organisers reserve the right to alter or modify the programme of the event. In case of cancellation, the organisation undertakes to refund the entrance fee.
  • Complaints about the organisation, alteration or cancellation of the event should be addressed to the organisers on presentation of the ticket.
  • It is the client’s obligation to read the characteristics and particularities of each act.